FAQs

What is a temporary email?

Temporary e-mail is a disposable email account with a defined lifetime that does not require registration.

What is it used for?

To sign up for shady websites, establish and send anonymous contact. It is especially handy in circumstances where your privacy is critical, such as forums, sweepstakes, and instant messaging.

What's the difference between temporary email and regular email?

Temporary emails are absolutely private. After the term of mailbox usage is ended, all of your personal information, address, and IP address are deleted.

Can this be used on social media?

Of course! You can easily use our temporary emails on social media.

How can I extend the lifetime of a temporary email address?

The email address is valid until you delete it or until the service changes the domain list.

How many emails can I get with the temp email?

With the starter plan, you can get many emails as you want on your inbox. It will depend on the plan you purchase, how long they will last on your inbox.

How many time will my temporary email inbox last?

It lasts 7 days with the Starter plan and unlimited time with higher plans.

What's your refund policy?

Refunds are valid within 2-hours after the time of purchase and only applies to the first payment we receive. To request a refund, please email us at hello@mx.getmailet.com with your purchase information. Once we receive the information, a credit will be issued back to the credit card used to purchase the software.

I have more questions, where can I get an answer?

You can contact us on our online chat or write to us at hello@mx.getmailet.com

How do I change my payment method?

Go to the "Billing" section on your dashboard. There you can update your credit card information. If you are using PayPal, you must make the change directly on your PayPal account.

Can I delete the temporary email associated to my account?

You receive one temporal email for your starter account. If you want to create more or delete one of your own, you need to upgrade to a higher subscription plan.